Medical inquiries and reporting side effects

Medical inquiries

Your concerns are important to us. We are therefore happy to answer inquiries about our products from patients and healthcare professionals. For medical enquiries or technical issues regarding our products, please contact us at:

Phone: +49 7321 757 8191

Our hotline is occupied Monday to Friday, 9:00 a.m. – 3:00 p.m. (CET/CEST). If you contact us outside of business hours, you can leave us a message. We will be happy to call you back and discuss the details of your inquiry.

Email: medinfo@c4health.com

Your personal data is processed in accordance with our pharmacovigilance privacy policy.

Reporting side effects

We are constantly working to improve the safety and efficacy of our products. By reporting any side effects associated with our products, you help us to collect and analyse information on adverse reactions and, where appropriate, take action based on the findings.

If you or one of your patients has experienced any side effects from one of our products, you can report them in the following ways:

Phone: +49 7321 757 8191

Our hotline is occupied Monday to Friday, 9:00 a.m. – 3:00 p.m. (CET/CEST). If you contact us outside of business hours, you can leave us a message. We will be happy to call you back and gather the details of your report.

Email: medinfo@c4health.com

Alternatively, you can report side effects directly to the Federal Institute for Drugs and Medical Devices (online via the reporting form or in writing).

Your personal data is processed in accordance with our pharmacovigilance privacy policy.